Here's your copy of "5 Ways to Optimize Capacity with the Visual Workflow Planner." I'm excited for you. Although these 5 principles are simple, they're not always easy to implement.
If you get stuck on anything, or have questions, feel free to write me at joan at joanfriedlander dot com.
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Request: If you get excited and want to share this with others, I ask that you invite them to request it from my website, rather than sharing it directly. Thank you!